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DAY CARE SETUP
In the metropolitan cities, restriction of space makes you innovative. Here one
tries to provide every necessary detail required, in the minimum of space, without
compromising on the quality.
At present, countries like UK, USA and France, where Day Care or Ambulatory Surgery
is well established, there is a two-tire system. One, where the Day Care centre
is attached to a fully functioning hospital or institute; second, where the centre
is 'free standing', situated at some distance from the hospital, that is, independent
to the hospital itself and / or not related to it in any way.
The first modern day unit was established in 1969, in Phoenix, Arizona, USA. This
'Surgicenter' was the prototype of a 'free standing' unit, on which are based centres
all over the USA (1).
No individual or a group of individuals, however dynamic or dedicated they might
be, can successfully plan, build, and operate a major ambulatory unit without broad-based
support (2).
While recommending standards for setting up of an Ideal Day care centre, care has
been taken to allow the bare minimum requirements. Variations are encountered depending
on your speciality, city of practice, type of patients you would be catering to,
and resources available. A very brief synopsis has been presented, as any detailed
description would be beyond the scope of this article.
The criteria's of patient selection, case selection, anaesthesia selection, discharge
instructions, etc. remain the same as has been described in the earlier articles.
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To deliver a state of the art medical treatment to a group of patients who desire
day care surgery, therefore, keep up with the latest and modern innovations in your
field.
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How many patients from your daily operating list would be able to utilise the
day are facilities. This includes patient education.
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How will you generate more patients to opt for ambulatory surgery? Here again,
increasing the awareness of Ambulatory surgery among the medical and patient population
at large. This can be achieved by circulating patient information pamphlets, holding
talks and workshops for the medical professionals, specially the family physicians
or general practitioners.
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Feasibility study of your area, to find out the presence of an existing centre
of the same speciality, type of patient population you would cater too. That is,
educated patients, who are not living very far from your centre, would agree to
Day care option. en Appendecectomy can be easily and comfortably done as a day procedure.
Reception and registration: of the patient, with consent and other formalities
of administration. This should be as minimum as possible, because the patient is
fasting and has come for surgery to you, should be least troubled.
Waiting room: for the relatives, if you do not have separate room for each patient.
Pre-operation preparation room: Changing of cloths, shaving of the surgical
area, administration of enemas, checking of BP, Blood sugar in diabetics; sometimes
the patient is drowsy due to the anxiolytic administered the previous night, would
like to sleep if there are cases scheduled ahead of him.
Surgery: A fully equipped, well-lit and spacious operating theatre is mandatory.
Your OT should be able to handle any unforeseen emergencies that can arise during
the surgery. Therefore, ample floor space should be provided for movement. Complete
monitoring of the patient from the anaesthetic point of view, a fully functioning
Anaesthetic machine, even if you operate under local anaesthesia; Pulse Oximeter
with or without Capnograph; Cardioscope; BP apparatus; emergency drug trolley; Suction
machine and Electrocautry, as per your speciality. In short, even though you are
planning on a small centre, your OT should have enough equipment to handle any major
calamity.
Recovery: Usually, the pre-operation preparation room, or patients individual
room double as recover room. A single ward with partition for privacy, will also,
suffice. Care should be taken to see that the provision of the recovery area is
not far from the operation theatre complex, as to facilitate periodic check on the
patient's recovery by the anaesthetist and the operation team of doctors.
Toilet: An important consideration, often overlooked in the planning of a
hospital in our country. Remember, passing of urine is an important criterion for
the discharge of the patient. It should be as close to the recovery area as possible.
A fully conscious patient will be able to walk to a toilet rather than use a bedpan,
but to negotiate steps, or corridors to reach one, will be asking too much.
Pantry: Facilities for the provision of refreshments should be kept in mind.
Increases your points in a patient friendly set up.
Consulting rooms: More professional if you could discuss pre and post operative
instructions in the seclusion of your consulting rooms, also gives a feeling of
security to you recovering patient.
Duty Room: Or a work station would be very handy for your staff that would
be doing the paper work for the discharge of the patient, explaining any questions
and giving instructions.
Other requirements: Autoclaving and storage facilities of surgical equipment,
sterilizer, washing and drying area.
Parking space for the visitors, availability of lifts in your building, easy access
to public transport.
Separate entrance to your centre, if it is housed as part of an institution or hospital,
would definitely increase the convenience to the patient, allowing him to be separate
from the hustle and bustle of indoor patients. Thus giving a feeling of 'in and
out' of surgery.
Provision for admitting the patient overnight, if the need arises, should be explained
to the patient in advance, so that he is prepared for such an eventuality.
Post operative follow up by a visit or a phone call from your team should be included
as part of the surgical care, to reassure the patient and check on complications.
This procedure should be repeated in the morning after or the patient can be called
over.
Post operative follow up by a visit or a phone call from your team should be included
as part of the surgical care, to reassure the patient and check on complications.
This procedure should be repeated in the morning after or the patient can be called
over.
Involvement of the patient's family physician or the referring doctor considerably
eases the strain on your schedule. He should be taught to look for complication
and report to you on the progress of the patient.
Most of the points have been discussed in the above narration, some points of added
advantage and disadvantages are:
Medical Insurance: Medical insurance companies still have some reservation
in reimbursing case done on Day Care basis today, but, with better understanding
of this modality of treatment, future of Day Care surgery looks promising. Around
1970, the first free standing ambulatory centre, the Dudley Street Ambulatory Surgical
Centre, Providence, Rhode Island, USA, had to be closed, ?though a well-planned
and operated, this small unit encountered difficulty in procuring reimbursement
for the service not provided in a hospital? (4).
Institute / hospital: the resources of a hospital is at you disposal, making
it less taxing on the management and back up facilities. Admission and discharge
become cumbersome, as the patient has to confer with the requirements of indoor
patients, thus possibility of undue delay. Rotating staff, not tuned to day care
management.
Free standing unit: ease of convenience offered to the patient, thus speeding
up the whole process. But, taxing on your resources and facilities. You may find
days when your OT is idle. You have to consider and make provision for admitting
the patient, if the need arises.
Day Care Inns / Hotel: for the convenience of the patients coming from long
distances and who do not want to travel back on the same day, there is a ?Hotel?,
attached or near, to the centre, which can be utilised for spending the night and
coming for follow up the next morning, before leaving for home. Thus, saving a trip
for follow up, as well as, still making use of the day care facility.
Management: Seniority should not dictate staffing: knowledge, experience,
and interest in ambulatory care should (5). Most of the established centres abroad,
are managed by anaesthetists and Nursing staff, who are trained in day care management,
they know the importance of scheduling the OT list, looking for and managing the
post-operative complications; discharging the patient with complete instructions.
Follow up of patients can also be managed by the nursing and paramedical staff,
who can be trained, specially for this purpose, and have been found to be of a great
boon in the already established centres abroad. Thus, leaving the surgeon relatively
free to concentrate on his work.
You have to tailor your
requirement as per your
speciality and needs.
Within the established
guidelines, one can
easily fit and practice
day care, if you are not
prone to taking
shortcuts and
improvisation. Day care
surgery is a fast
growing and accepted
norm of providing care
to your patients.
Emphasis is on
meticulous care and
following of
instructions. This is
only possible if you are
clear in your
understanding of the
concept of Day Care.
"We exist because of
the patient; therefore,
the patient needs come
first. The health cares
system is changing and
so must we to contain
cost and still provide
quality patient care.
The ambulatory care
program now revolves
around the inpatient
program. In time, the
inpatient program will
revolve around the
ambulatory care
program."
- Dr. James P.
Richardson.
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